Arroyo orders setting up of call center school

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Arroyo orders setting up of call center school
By Lira Dalangin-Fernandez
INQ7.net

PRESIDENT Gloria Macapagal-Arroyo has ordered government’s manpower development authority to set up a school for call center services.

In her brief message at the inauguration of the new call center facility of Sutherland Global Services at the Export-Import Plaza in Makati City Monday morning, Arroyo also asked the Technical Education and Skills Development Authority (TESDA) to provide a scholarship program for 100,000 young Filipinos.

Arroyo said the school for call centers would ensure that investors had access to a steady and adequate pool of trained workers.? TESDA chairman Augusto Syjuco Jr. said the President has increased the agency's 50-million-peso budget to 500 million pesos to ensure adequate funding for call center programs.??Call centers are among the country's growth industries. From 2,000 employees in 2001, the outsourcing industry now employs 125,000 Filipinos.

The government expects job generation in call centers to reach two million by 2010